Effective Arrears Management And Navigating The Cost Of Living Crisis

Course Contents

This course deals with providing you with the tools to complete arrears recovery in an effective and professional manner, while also taking into account the challenges both leaseholders and clients face in the current cost of living crisis.

What the course covers:

• Background
• Cost of Living Crisis,
• Financial Conduct Authority guidance,
• Debt Respite Scheme,
• Pre-action protocols,
• Tenants’ rights and obligations,
• The Rights of Re-entry and RICS Code Part 21.
• Steps short of litigation
• The anatomy of a lease
• Legal proceedings
• Enforcement
• Case studies

Intended For

Audience – who should attend

This course is suitable for all professionals within residential block management to whom the responsibility falls to advise clients in determining when to pursue unpaid service charges and whether to retain legal services.

This course would also be suitable for those in lettings moving into residential leasehold management.