E13: Electronic Communication with Leaseholders

Synopsis

A company must put on its website and emails the same company information that it would put on its letter headed paper. So the information will be:

• Registered name and office of the company; 
• Trading name if different;
• Company registration number; and
• Whether registered in England, Scotland or Wales.
   

Covering Topics

• Legal Requirements for Any Company that Uses a Website or Emails
• Data Protection and GDPR
• Use of Emails for Notices Required by a Lease
• Use Of Emails For Notices Required By Statute
• Use of Email for Service Charge Demands and Routine Correspondence
• Use of Email for Marketing to Leaseholders
• Use of Email to Communicate with Shareholders/Members of RMCs
• Use of Websites to Communicate with Shareholders/Members of RMCs
• Use of Portals and Apps to Communicate with Residents
• Service Rules for Company Communications
• Telecoms Infrastructure (Lleasehold Property) (Cconditions and Ttime Llimits) Rregulations 2022
• Further Information