Many complaints from residents of blocks of flats arise from noise.
DIY or building activity, late-night music, laminated floors and barking dogs are the main causes. Most leases contain clauses restricting music and/or nuisance but in practice, the clauses are difficult to enforce.
The Government advises residents to resolve noise problems by using a stepped approach. Managers should be aware of this approach and offer advice and support to residents who need to use it.
Covering Topics
Overview
Lease, Noise And Forfeiture
Complaints Handling
Practical Steps That A Managing Agent Could Take
The Stepped Approach For Leaseholders To Solving Noise Problems
Mediation
What Can Local Authorities Do?
Late Night Music And Parties
Barking Dogs
Burglar And Car Alarms
Abatement Orders
Leaseholders Taking Legal Action
Further Information
Resource
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